Pick it up in the shop, have it hand-delivered in Bellingham, or let us ship it anywhere in the US. Whichever you choose, the exact cost is shown at checkout before you pay.
01Three ways to get your order
Store pickup — free. Choose Store pickup at checkout. We'll email you as soon as your order is packed, and you can grab it during our store hours.
Local delivery — Bellingham only. We hand-deliver in Bellingham, MA — our own town, and nowhere beyond it. Enter your address at checkout and it will tell you straight away whether delivery is an option. You pick a time window, and ordering before the afternoon cutoff lets you choose a same-day window when one's available. Delivery fees and any free-delivery threshold are shown at checkout before you pay.
Shipping — anywhere in the US. Shipping is calculated at checkout, and orders over the posted threshold ship free. Delivery timeframes are estimates, not guarantees, and they begin once your order ships. Please give us an accurate address — we can't be responsible for orders sent to an address entered incorrectly.
02A note about chocolate in warm weather
Chocolate and heat waves don't mix. In warm months we suggest store pickup or local delivery when you can. If a shipped order arrives in rough shape, contact us and we'll make it right.
03Sending a gift
Mark your order as a gift at checkout. You can add a handwritten note, and we keep prices off the recipient's packing slip.
04Returns & refunds
Because we sell perishable food, we don't offer general returns or exchanges, and nothing needs to be mailed back to us.
But we stand behind what we send. If your order arrives damaged, incorrect, or you're simply not happy with it, tell us within 7 days of it arriving and we'll make it right — a replacement, a refund, or whatever fits the situation. There's no form to fill in; just get in touch and tell us what happened.
Something wrong with your order?
Our family reads every message. Contact us and we'll put it right.